Service Request

  • You can get the Nozzle Check by following the Test Print directions on the control Panel. To send & upload your image, click the browse button, select your file & click Open Button. JPG, GIF & PNG files only.
    Accepted file types: jpg, gif, png.
  • You can obtain your log data by following the control Panel "Log Copy to USB". You will need a USB memory stick to do so.
    Accepted file types: wth.
  • This field is for validation purposes and should be left unchanged.

Service Your Equipment

We are here to make your direct to garment and embroidery experience a positive one and of course profitable!

Since the early days, we have been dedicated to providing quality equipment coupled with excellent customer service. We’ve carried this time-tested credo into what has blossomed into our present company, Stitch City Industries.  Working with us, you’ll find we’ve experienced almost every facet surrounding the business of direct to garment printing & embroidery. Knowledge, guidance, integrity –  we will happily share the do’s and don’ts, as our loyal customers can attest.


Service Solutions

Service your equipment with confidence!  We know how important it is to get your equipment back to full production capability.  We offer timely, reliable and affordable service.

Discover the vast array of garment printing and embroidery equipment related services we offer:

  • service Brother GT Series Direct Printers
  • service Epson SureColor F-Series Printers
  • service embroidery machines